MRCOOL DIY 24K BTU Ductless Mini Split Heat Pump Complete System, Energy Star, 4th Gen DIY-24-HP-WM-230C25
MRCOOL DIY 24K BTU Ductless Mini Split Heat Pump Complete System, Energy Star, 4th Gen DIY-24-HP-WM-230C25
The MRCOOL 4th Generation DIY 24K BTU, 20.5 SEER2 Ductless Heat Pump is an all in one system that seamlessly combines efficiency, durability, and simplicity. This powerful single-zone system has the capability of heating and cooling an area up to 1,000 sq. ft. It comes complete with a 24K condenser, 24K air handler, and a 25 ft. line set pre-charged with R-410A refrigerant.
This system can offer a 20.5 SEER2 efficiency rating that has allowed it to achieve an Energy Star certification and can heat & cool an area up to 1,000 sq. ft. It also features durable construction and a corrosion-resistant Gold Fin condenser. All of this is contained within a Do-It-Yourself system that can be installed by a homeowner in a few hours using simple tools. This simplicity is achieved with the use of the patented MRCOOL Pre-Charged Quick-Connect Line Set included with the system. Not only is this system capable of delivering exceptional performance, it is also equipped with up to six operating modes, which include AUTO, HEAT, COOL, FAN-ONLY, DRY (dehumidification), and SLEEP.
The system’s Follow Me Feature allows the system to adjust the room temperature based on wherever you’re standing with the hand-held remote control. This system also has the ability to be controlled with a smartphone by way of the Smart HVAC app. Backed by a limited lifetime compressor warranty, this system is sure to meet your comfort needs and peace of mind.
Features
- Up to 20.5 SEER2
- Gold Fin® condenser: corrosion-resistant coastal living - don't worry, our condenser is built to resist long term corrosion
- Variable-speed DC inverter compressor technology cuts operating costs
- R-410A environmentally friendly refrigerant
- Standard 7-year compressor/5-year parts warranty; register for limited lifetime compressor warranty
Specifications
| Condenser Dimensions | 37.24"W x 16.14"D x 31.89"H |
| Condenser Weight | 125.22 lbs |
| Air Handler Dimensions | 42.52"W x 8.90"D x 13.19"H |
| Air Handler Weight | 35.27 |
| SEER2 | 20.50 |
| EER2 | 12.50 |
| SEER | 20.5 |
| EER |
12.5 |
| COP 47 |
3.15 |
| HSPF | hspf4/hspf5 : 10.5/9 |
| HSPF2 | 9.20 |
| CFM | 605.88/505.88/364.71 |
| Tonnage | 2 |
| Cooling Capacity | 23,000BTU |
| Heating Capacity | 25,000 BTU |
| Voltage |
Requires a minimum of 208-230V/60HZ/22-35A (please check your home meets this electrical requirement prior to purchase) |
| Phase | 1 |
| Cycle | 60 Hz |
| Max Fuse Breaker |
35 A |
| Min Circuit Ampacity | 22 A |
| Color | White |
| Rate Load | 0.45 A |
| Max Coverage Area | Up to 1000 sqft |
| Zone Capacity | 1 |
| Refrigerant Type | R-410A |
| Refrigerant Volume | 81.13 oz |
| Decibel Rating | 48.5/43.5/33 |
| Decibel Rating Low | 33 dBA |
| Decibel Rating High | 48.5 dBA |
| Oscillation | 4-W |
| Inverter | Yes |
| Min Ambient Cool | -13F - 122F |
| Min Ambient Heat | -13F - 75F |
| Line Set Length | 25ft |
| Max Lineset Length | 98.42 ft |
| Liquid Line Size | 3/8 in |
| Suction Line Size | 5/8 in |
| Compressor Motor Type | Twin-Rotary |
| Condenser Fan Motor RPM | 850/750/700 |
| Blower Motor RPM | 1200/1000/700 |
| Auxiliary Heater Available | No |
| Modes | Fan Only Quiet Mode Auto Cool |
| Wifi Compatibility | Yes |
| App Compatibility | Yes |
| Compatible with | IOS Android |
| Includes | Remote Batteries |
| Certifications | UL Listed Energy Star AHRI |
| Registered Warranty | 7 Years Replacement on Condenser, 5 Years Parts |
| Restricted States | GU;PR;VI |
All products ship free to the lower 48 USA unless otherwise noted in the product page.
Our goal is to keep the ordering process as simple as possible. Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if your product is in stock.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Order Confirmation:
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
- If your order is stock and your credit card is approved by our fraud detection system, the product ordered will ship within 1-2 business days from the date of your order.
- We will send you the tracking information within 24 hours to the email address you provided when checking out.
- We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).
- Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
- Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
- If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@homelivingparadise.com.
Damages:
- Please inspect the packaging of your items when they arrive.
- If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to support@homelivingparadise.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
- All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
- From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a product sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment:
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- We recommend IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify us immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify us immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@homelivingparadise.com.
30-Day Satisfaction Guarantee Return Policy
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
- You must notify us of your intent to return within 30 days of the delivery date.
- There is a 15% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery.
- We will refund the product price minus any applicable fees and charges.
- Original shipping charges are non-refundable.
- You are responsible for any return shipping charges.
- Refunds will be applied to the same payment method used when the original purchase was made.
The Following Cannot Be Returned
- Products that are eligible for parts under manufacturer warranty
- Products that have had their original manufacturer packaging opened
- Products that have been out of their original manufacturers' packaging
It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return requests must be submitted in writing and sent to support@homelivingparadise.com
*Brand-Specific Return Policies
We work in collaboration with multiple manufacturers and distributors to fulfill our orders. We rely on our suppliers for processing returns, thus their return policies supersedes ours. Here is a list of every return policy of every brand on our website.
RETURN PROCEDURE
- All return requests must be submitted in writing and sent to support@homelivingparadise.com
- If your return is approved you will receive an email from us with return instructions.
- Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
- We recommend taking a picture of the package and/or the item before shipping.
- Ship the package. We will either provide you with a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
- Please provide us with the tracking number.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
CANCELLATIONS
You can cancel your order free of charge up to 1 hour after the order was placed and if the order has not been physically shipped.
All unshipped orders canceled after 1 hour are subject to a 5% cancellation fee because we incur costs from our credit card processing company after we confirm your product is in stock and capture the payment for your order.
If your order has been shipped, the standard return procedure applies.
Refunds will only be issued to the original credit card that you use when placing your order.
PRE-ORDERS
We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our supplier's warehouse.
If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.
If you can't or don't want to wait, you can choose an alternative product. At that point, we will either charge or refund you the difference, update your order, and ship out the alternative product.
If you don't want an alternative product, you can cancel your order without any cancellation fee.
If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.
If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.
If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.
Thanks for your understanding.
DAMAGED MERCHANDISE
In the event of damage to your product in shipping, please contact support@homelivingparadise.com to arrange for replacement and pick-up of the damaged product. Please refer to our Shipping Policy for more details.
DEFECTIVE MERCHANDISE
Most of our products come with at least a 1-year manufacturer's warranty. The warranty information can be found under the "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
PLEASE READ!
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
QUESTIONS? EMAIL US: SUPPORT@HOMELIVINGPARADISE.COM
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates, holiday sale, and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a product before you place your order, please contact us.
The Following Brands Are Excluded:
- Aquadom
- Austin Air
- Legion Furniture
- Vision Grills
- Summerset
- Cosmo
Welcome to Home Living Paradise
Home Living Paradise is an online platform dedicated to providing its customers with a one-stop shop for all their home living needs. From furniture and décor to kitchen essentials and bedding, we have everything you need to transform your house into a home.
Our mission is to provide our customers with an effortless shopping experience, and make it easy for them to find the perfect products to match their style and budget. With a wide range of products, including both classic and contemporary designs, we have something for everyone. Our team of experts work tirelessly to curate a collection of high-quality, stylish and affordable products, so our customers can find everything they need under one roof.
We understand that shopping for home living essentials can be a time-consuming and stressful process, which is why we have made it our goal to simplify it for our customers. With an easy-to-use website, fast shipping, and excellent customer service, we aim to make the shopping process as seamless as possible. Our customers can shop with confidence knowing that their satisfaction is our top priority.
At Home Living Paradise, we are committed to providing our customers with the best possible shopping experience. Our team of knowledgeable and friendly customer service representatives are available to assist with any questions or concerns you may have. Whether you need help finding a specific product or have a question about your order, we are here to help.
In addition to our comprehensive collection of home living essentials, we are also committed to sustainability and the environment. We believe that it is important to take care of our planet, and that is why we source products from suppliers who share our values. We also strive to minimize waste and reduce our carbon footprint by using sustainable packaging materials and implementing eco-friendly shipping practices.
Our commitment to our customers and the environment is just one of the many reasons why Home Living Paradise is the best place to shop for all your home living needs. So, whether you're moving into a new home or just looking to update your current one, we invite you to browse our collection and find the perfect products to make your house a home.
At Home Living Paradise, we are passionate about helping our customers create the home of their dreams. From furniture and décor to kitchen essentials and bedding, we have everything you need to make your home a place of comfort and style. With a commitment to customer satisfaction, sustainability, and an extensive collection of products, we are the perfect choice for all your home living needs. So, start shopping today and transform your house into the home of your dreams!
Our Commitment To You
- World-class customer service.
- FREE shipping to the lower 48 USA on every order.
- We guarantee that our prices are the lowest online.
We provide the following value-added benefits with every order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Easy Returns
- Free Shipping
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
Worried About Price?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast free shipping, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying furniture and appliances is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@homelivingparadise.com.
Meet The Founder
The owner, Trevor James Fenner, is from Seattle, Washington and started selling furniture and appliances online in 2010 and eventually built Home Living Paradise to serve customers all over the USA.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat.
Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
Our Customer Support Team
Our team operates out of an office space in Wyoming and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier warehouses which are located throughout the continental USA.
Our Warehouses
Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages.
How To Contact Us
You can call our customer support and sales team Mon-Fri at 9am-6pm EST at (800) 557-5160.
You can chat live with our customer support and sales team Mon-Fri 9am-6pm EST, just look for the button in the lower-right corner that says "Chat with us."
You can email our customer support team and sales team: support@homelivingparadise.com and we will reply within 1-2 hours during regular business hours Mon-Fri 9am-6pm EST.
You can write to us:
Ecom Paradise LLC
5830 E 2nd St, Ste. 7000 #715
Casper, WY 82609
You can contact us on social media:
If you're considering making a purchase, but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry.
We have partnered with the best financing companies to give you the best chance of qualifying for credit. You will be required to apply for financing. You will fill out a credit line application. You are subject to credit approval.
Home Living Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
You'll usually get a decision within seconds.
What Is The Option To Pay In Installments on Shop Pay?
- Add items to your cart.
- Check out with Shop Pay.
- Choose to pay in 4 installments.
Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Don't worry, you'll get an email reminder before each payment to remind you.
Buy now, pay later with Shop Pay
FAQs about Shop Pay Installments
No, there are no late fees if you miss a scheduled payment.
What if I make a return on a purchase made through Installments with Shop Pay?
If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:
- A smaller payment balance on the final payment
- Less future payments on the remaining loan balance
If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.
Which payment methods are accepted if I use the option to pay Installments on Shop Pay?
The installments option on Shop Pay is available on debit and credit cards.
Have more questions?
- For questions about installment payments on Shop Pay, visit shop.affirm.com/help.
- For questions about Shop Pay or the Shop App, visit shop.app/help/shop-pay.
Are you looking for a coupon to save some money on that brand new product you're shopping for? Well, we've got just the thing for you! On this page, you'll find all the current coupons we offer. If you have any questions, feel free to call, email, or live chat with us.
Best Home Living Paradise Coupon:
Get 5% Off Any Order (no minimum or maximum order price) with code FLASH5 in checkout.
Veterans, Active Military, and First Responders:
We are pleased to inform you that we offer a 7% discount coupon for veterans, active military personnel, and first responders. If you fall into one of these categories, we would be honored to extend this discount to you. To avail yourself of this offer, please email a copy of your veteran, military, or first responder ID to support@homelivingparadise.com, along with the product you wish to purchase. Our dedicated support team will review your email and promptly issue a custom invoice with the additional discount applied. This will enable you to proceed with the purchase at the discounted price.
Low Price Guarantee:
We will match and beat any competitors price! Our suppliers enforce a strict minimum advertised price policy, but sometimes other online retailers break the rules to sell lower. If you find someone advertising our products at a lower price, please email us immediately. We will be able to beat their offer through email.
If you have any questions, feel free to call, email, or live chat with us.
Please note:
The excluded brands are subject to change at any time. If you placed your order but forgot to use the coupon, and your order is eligible for the coupon, please contact us. We can send you a gift card worth 5% of your order to use towards a future order with us. We can't offer you a refund on your order in the amount of the coupon.
Description
MRCOOL DIY 24K BTU Ductless Mini Split Heat Pump Complete System, Energy Star, 4th Gen DIY-24-HP-WM-230C25
The MRCOOL 4th Generation DIY 24K BTU, 20.5 SEER2 Ductless Heat Pump is an all in one system that seamlessly combines efficiency, durability, and simplicity. This powerful single-zone system has the capability of heating and cooling an area up to 1,000 sq. ft. It comes complete with a 24K condenser, 24K air handler, and a 25 ft. line set pre-charged with R-410A refrigerant.
This system can offer a 20.5 SEER2 efficiency rating that has allowed it to achieve an Energy Star certification and can heat & cool an area up to 1,000 sq. ft. It also features durable construction and a corrosion-resistant Gold Fin condenser. All of this is contained within a Do-It-Yourself system that can be installed by a homeowner in a few hours using simple tools. This simplicity is achieved with the use of the patented MRCOOL Pre-Charged Quick-Connect Line Set included with the system. Not only is this system capable of delivering exceptional performance, it is also equipped with up to six operating modes, which include AUTO, HEAT, COOL, FAN-ONLY, DRY (dehumidification), and SLEEP.
The system’s Follow Me Feature allows the system to adjust the room temperature based on wherever you’re standing with the hand-held remote control. This system also has the ability to be controlled with a smartphone by way of the Smart HVAC app. Backed by a limited lifetime compressor warranty, this system is sure to meet your comfort needs and peace of mind.
Features
- Up to 20.5 SEER2
- Gold Fin® condenser: corrosion-resistant coastal living - don't worry, our condenser is built to resist long term corrosion
- Variable-speed DC inverter compressor technology cuts operating costs
- R-410A environmentally friendly refrigerant
- Standard 7-year compressor/5-year parts warranty; register for limited lifetime compressor warranty
Specifications
| Condenser Dimensions | 37.24"W x 16.14"D x 31.89"H |
| Condenser Weight | 125.22 lbs |
| Air Handler Dimensions | 42.52"W x 8.90"D x 13.19"H |
| Air Handler Weight | 35.27 |
| SEER2 | 20.50 |
| EER2 | 12.50 |
| SEER | 20.5 |
| EER |
12.5 |
| COP 47 |
3.15 |
| HSPF | hspf4/hspf5 : 10.5/9 |
| HSPF2 | 9.20 |
| CFM | 605.88/505.88/364.71 |
| Tonnage | 2 |
| Cooling Capacity | 23,000BTU |
| Heating Capacity | 25,000 BTU |
| Voltage |
Requires a minimum of 208-230V/60HZ/22-35A (please check your home meets this electrical requirement prior to purchase) |
| Phase | 1 |
| Cycle | 60 Hz |
| Max Fuse Breaker |
35 A |
| Min Circuit Ampacity | 22 A |
| Color | White |
| Rate Load | 0.45 A |
| Max Coverage Area | Up to 1000 sqft |
| Zone Capacity | 1 |
| Refrigerant Type | R-410A |
| Refrigerant Volume | 81.13 oz |
| Decibel Rating | 48.5/43.5/33 |
| Decibel Rating Low | 33 dBA |
| Decibel Rating High | 48.5 dBA |
| Oscillation | 4-W |
| Inverter | Yes |
| Min Ambient Cool | -13F - 122F |
| Min Ambient Heat | -13F - 75F |
| Line Set Length | 25ft |
| Max Lineset Length | 98.42 ft |
| Liquid Line Size | 3/8 in |
| Suction Line Size | 5/8 in |
| Compressor Motor Type | Twin-Rotary |
| Condenser Fan Motor RPM | 850/750/700 |
| Blower Motor RPM | 1200/1000/700 |
| Auxiliary Heater Available | No |
| Modes | Fan Only Quiet Mode Auto Cool |
| Wifi Compatibility | Yes |
| App Compatibility | Yes |
| Compatible with | IOS Android |
| Includes | Remote Batteries |
| Certifications | UL Listed Energy Star AHRI |
| Registered Warranty | 7 Years Replacement on Condenser, 5 Years Parts |
| Restricted States | GU;PR;VI |
Shipping
All products ship free to the lower 48 USA unless otherwise noted in the product page.
Our goal is to keep the ordering process as simple as possible. Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if your product is in stock.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Order Confirmation:
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
- If your order is stock and your credit card is approved by our fraud detection system, the product ordered will ship within 1-2 business days from the date of your order.
- We will send you the tracking information within 24 hours to the email address you provided when checking out.
- We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).
- Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
- Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
- If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@homelivingparadise.com.
Damages:
- Please inspect the packaging of your items when they arrive.
- If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to support@homelivingparadise.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
- All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
- From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a product sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment:
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- We recommend IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify us immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify us immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@homelivingparadise.com.
Return Policy
30-Day Satisfaction Guarantee Return Policy
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
- You must notify us of your intent to return within 30 days of the delivery date.
- There is a 15% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery.
- We will refund the product price minus any applicable fees and charges.
- Original shipping charges are non-refundable.
- You are responsible for any return shipping charges.
- Refunds will be applied to the same payment method used when the original purchase was made.
The Following Cannot Be Returned
- Products that are eligible for parts under manufacturer warranty
- Products that have had their original manufacturer packaging opened
- Products that have been out of their original manufacturers' packaging
It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return requests must be submitted in writing and sent to support@homelivingparadise.com
*Brand-Specific Return Policies
We work in collaboration with multiple manufacturers and distributors to fulfill our orders. We rely on our suppliers for processing returns, thus their return policies supersedes ours. Here is a list of every return policy of every brand on our website.
RETURN PROCEDURE
- All return requests must be submitted in writing and sent to support@homelivingparadise.com
- If your return is approved you will receive an email from us with return instructions.
- Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
- We recommend taking a picture of the package and/or the item before shipping.
- Ship the package. We will either provide you with a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
- Please provide us with the tracking number.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
CANCELLATIONS
You can cancel your order free of charge up to 1 hour after the order was placed and if the order has not been physically shipped.
All unshipped orders canceled after 1 hour are subject to a 5% cancellation fee because we incur costs from our credit card processing company after we confirm your product is in stock and capture the payment for your order.
If your order has been shipped, the standard return procedure applies.
Refunds will only be issued to the original credit card that you use when placing your order.
PRE-ORDERS
We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our supplier's warehouse.
If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.
If you can't or don't want to wait, you can choose an alternative product. At that point, we will either charge or refund you the difference, update your order, and ship out the alternative product.
If you don't want an alternative product, you can cancel your order without any cancellation fee.
If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.
If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.
If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.
Thanks for your understanding.
DAMAGED MERCHANDISE
In the event of damage to your product in shipping, please contact support@homelivingparadise.com to arrange for replacement and pick-up of the damaged product. Please refer to our Shipping Policy for more details.
DEFECTIVE MERCHANDISE
Most of our products come with at least a 1-year manufacturer's warranty. The warranty information can be found under the "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
PLEASE READ!
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
QUESTIONS? EMAIL US: SUPPORT@HOMELIVINGPARADISE.COM
Low Price Guarantee
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates, holiday sale, and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a product before you place your order, please contact us.
The Following Brands Are Excluded:
- Aquadom
- Austin Air
- Legion Furniture
- Vision Grills
- Summerset
- Cosmo
Why Buy From Us
Welcome to Home Living Paradise
Home Living Paradise is an online platform dedicated to providing its customers with a one-stop shop for all their home living needs. From furniture and décor to kitchen essentials and bedding, we have everything you need to transform your house into a home.
Our mission is to provide our customers with an effortless shopping experience, and make it easy for them to find the perfect products to match their style and budget. With a wide range of products, including both classic and contemporary designs, we have something for everyone. Our team of experts work tirelessly to curate a collection of high-quality, stylish and affordable products, so our customers can find everything they need under one roof.
We understand that shopping for home living essentials can be a time-consuming and stressful process, which is why we have made it our goal to simplify it for our customers. With an easy-to-use website, fast shipping, and excellent customer service, we aim to make the shopping process as seamless as possible. Our customers can shop with confidence knowing that their satisfaction is our top priority.
At Home Living Paradise, we are committed to providing our customers with the best possible shopping experience. Our team of knowledgeable and friendly customer service representatives are available to assist with any questions or concerns you may have. Whether you need help finding a specific product or have a question about your order, we are here to help.
In addition to our comprehensive collection of home living essentials, we are also committed to sustainability and the environment. We believe that it is important to take care of our planet, and that is why we source products from suppliers who share our values. We also strive to minimize waste and reduce our carbon footprint by using sustainable packaging materials and implementing eco-friendly shipping practices.
Our commitment to our customers and the environment is just one of the many reasons why Home Living Paradise is the best place to shop for all your home living needs. So, whether you're moving into a new home or just looking to update your current one, we invite you to browse our collection and find the perfect products to make your house a home.
At Home Living Paradise, we are passionate about helping our customers create the home of their dreams. From furniture and décor to kitchen essentials and bedding, we have everything you need to make your home a place of comfort and style. With a commitment to customer satisfaction, sustainability, and an extensive collection of products, we are the perfect choice for all your home living needs. So, start shopping today and transform your house into the home of your dreams!
Our Commitment To You
- World-class customer service.
- FREE shipping to the lower 48 USA on every order.
- We guarantee that our prices are the lowest online.
We provide the following value-added benefits with every order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Easy Returns
- Free Shipping
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
Worried About Price?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast free shipping, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying furniture and appliances is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@homelivingparadise.com.
Meet The Founder
The owner, Trevor James Fenner, is from Seattle, Washington and started selling furniture and appliances online in 2010 and eventually built Home Living Paradise to serve customers all over the USA.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat.
Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
Our Customer Support Team
Our team operates out of an office space in Wyoming and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier warehouses which are located throughout the continental USA.
Our Warehouses
Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages.
How To Contact Us
You can call our customer support and sales team Mon-Fri at 9am-6pm EST at (800) 557-5160.
You can chat live with our customer support and sales team Mon-Fri 9am-6pm EST, just look for the button in the lower-right corner that says "Chat with us."
You can email our customer support team and sales team: support@homelivingparadise.com and we will reply within 1-2 hours during regular business hours Mon-Fri 9am-6pm EST.
You can write to us:
Ecom Paradise LLC
5830 E 2nd St, Ste. 7000 #715
Casper, WY 82609
You can contact us on social media:
Financing
If you're considering making a purchase, but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry.
We have partnered with the best financing companies to give you the best chance of qualifying for credit. You will be required to apply for financing. You will fill out a credit line application. You are subject to credit approval.
Home Living Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
You'll usually get a decision within seconds.
What Is The Option To Pay In Installments on Shop Pay?
- Add items to your cart.
- Check out with Shop Pay.
- Choose to pay in 4 installments.
Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Don't worry, you'll get an email reminder before each payment to remind you.
Buy now, pay later with Shop Pay
FAQs about Shop Pay Installments
No, there are no late fees if you miss a scheduled payment.
What if I make a return on a purchase made through Installments with Shop Pay?
If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:
- A smaller payment balance on the final payment
- Less future payments on the remaining loan balance
If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.
Which payment methods are accepted if I use the option to pay Installments on Shop Pay?
The installments option on Shop Pay is available on debit and credit cards.
Have more questions?
- For questions about installment payments on Shop Pay, visit shop.affirm.com/help.
- For questions about Shop Pay or the Shop App, visit shop.app/help/shop-pay.
Coupons
Are you looking for a coupon to save some money on that brand new product you're shopping for? Well, we've got just the thing for you! On this page, you'll find all the current coupons we offer. If you have any questions, feel free to call, email, or live chat with us.
Best Home Living Paradise Coupon:
Get 5% Off Any Order (no minimum or maximum order price) with code FLASH5 in checkout.
Veterans, Active Military, and First Responders:
We are pleased to inform you that we offer a 7% discount coupon for veterans, active military personnel, and first responders. If you fall into one of these categories, we would be honored to extend this discount to you. To avail yourself of this offer, please email a copy of your veteran, military, or first responder ID to support@homelivingparadise.com, along with the product you wish to purchase. Our dedicated support team will review your email and promptly issue a custom invoice with the additional discount applied. This will enable you to proceed with the purchase at the discounted price.
Low Price Guarantee:
We will match and beat any competitors price! Our suppliers enforce a strict minimum advertised price policy, but sometimes other online retailers break the rules to sell lower. If you find someone advertising our products at a lower price, please email us immediately. We will be able to beat their offer through email.
If you have any questions, feel free to call, email, or live chat with us.
Please note:
The excluded brands are subject to change at any time. If you placed your order but forgot to use the coupon, and your order is eligible for the coupon, please contact us. We can send you a gift card worth 5% of your order to use towards a future order with us. We can't offer you a refund on your order in the amount of the coupon.
